The short version
Your family's health information belongs to you. Jini uses it to help you manage your family's health. We do not sell it or share it with advertisers. The one exception is a trade you can choose: on the Free plan, Jini keeps a de-identified copy of your family's health history to learn from, which section 4 describes. On the Monthly plan, no copy is made.
Private to your account
Other users cannot see your family's record. Jini checks your account before reading or changing it, and our team only accesses it to investigate a problem you asked us to look into. On the Free plan, people on our team also read de-identified copies.
Protected at every step
Connections to Jini are encrypted. Your account and family record are encrypted at rest in our managed database. On your iPhone, your sign-in session is stored in Apple's Keychain.
AI providers do not train on it
When Jini uses an AI provider to process your information, the provider uses it only to perform that task, not to train its own models. On the Monthly plan, Jini does not learn from your family's record either. On the Free plan, it learns from a de-identified copy.
Yours to remove
You can delete your account and everything in it yourself, right in the app, and it takes effect immediately. That includes any de-identified copies Jini holds.
1. What we collect
- Account info: Your email address and how you sign in (Apple, Google, or an emailed code).
- Your family's record: The family members you add (name, date of birth, sex, relationship), the reports you upload, your conversations with Jini (typed and spoken; voice notes are transcribed to text), and the record Jini keeps from all of it, like each member's health background and your to-do list.
- Usage: Which pages you visit, when you sign up, and how you use the product. When you are signed in, this is tied to your account.
- Diagnostics: Server logs and error reports from the app that tell us when something breaks so we can fix it. A report includes your device model, iOS version, app version and account, and never the contents of your family's record.
2. How we use your data
We use your family's record to run Jini for you. That includes reading your reports, answering your questions, tracking what's changing across your family, and preparing you for doctor visits. We use usage data to understand how Jini is used, improve it, and see which of our ads bring people here. We also send the emails the product needs, like sign-in codes. If you choose the Free plan, we also use a de-identified copy of your family's health history as section 4 describes.
3. AI and data processing
Jini is built on AI, and a few providers process your data to make it work: OpenAI powers Jini's reasoning, with requests routed through OpenRouter, Reducto reads the reports you upload, and AssemblyAI transcribes your voice notes. Each one processes your data only to provide the service, and none of them use it to train their own models. We require each provider to protect your data to the same or a higher standard than this policy describes.
In the Jini app, PostHog receives usage events so we can understand how the product is used and improve it. We do not put your family's record, reports, or conversations in event properties, and we do not record app sessions.
In the Jini app, AppsFlyer measures which of our ads lead to app installs. It receives the device model, operating system, IP address and Apple’s app-vendor identifier. It does not receive your account, your family’s record, reports, or conversations with Jini, and Jini does not ask to track you across other apps.
On our website, PostHog receives page views, traffic sources, and App Store link clicks, and may set cookies, so we can understand how people find Jini. We do not record website sessions or send your family's record, reports, or conversations with Jini to website analytics.
4. The Free plan
Jini has two plans. Monthly is a paid subscription, and it keeps your family's record for your family only. Free costs nothing, and in exchange you agree that Jini may keep a de-identified copy of your family's health history, learn from it, and share it as described here. You agree in the app when you choose Free, and we record when you agreed and which wording you were shown.
What the copy holds
Names, birthdays, contact details, photos and the original documents are removed. What stays is how each person is related to you and roughly how old they are, their diagnoses, medicines and lab results over time, what you noticed and told Jini, and what happened next. We work to remove anything that names your family, but words people write are hard to strip perfectly, so we treat every copy as private health information and never as anonymous data. Copies are made only while you are on the Free plan.
What it is for
Improving Jini. People on our team read de-identified copies to improve how Jini helps families and to test it, and copies may be used to train and evaluate the AI models behind Jini.
Who can see it
Jini's team. We may also share de-identified copies with researchers and companies building better ways to find, understand, and treat illness, and we may be paid for that. Anyone who receives a copy must agree never to try to identify the people in it, and a shared copy carries nothing that links it to your account. We will tell you in the app before the first time we share copies. We never share them with advertisers, employers, insurers, or data brokers, and never with another family.
Changing your mind
You can switch to Monthly or stop sharing at any time in the app, under Account, then Membership. From then on, we stop using your family's data to improve Jini, including anything you shared while on Free. Stopping without switching ends the Free plan, and you will need Monthly to keep using Jini. If you delete your account, your account and all the data associated with it are removed completely, whether you're on Free or Monthly.
5. How we store it
Your data lives in a managed Postgres database, and every access is scoped to your account. Uploaded reports live in a private storage bucket, served only through short-lived links after we verify you own them. Data is encrypted in transit and at rest.
6. Who can see your data
Your family's record is never visible to other users. Our team accesses it only to debug an issue you report, with your knowledge. On the Free plan, de-identified copies are seen as section 4 describes.
7. Your family's information
Jini is built for one person managing their family's health, so the record you keep will include information about your relatives. Add a family member's information only with their knowledge and consent; for your children, you decide as their parent or guardian. On the Free plan, that consent includes the de-identified copy. You must be at least 16 to hold an account.
8. Deletion
You can remove a report from the record at any time in the app. To delete your account and everything in it, open your account settings in the app and delete it there; everything is removed immediately, including any de-identified copies Jini holds. You can also email us and we will do it for you.
9. Changes
If we make meaningful changes to this policy, we'll notify you through the app before they take effect.
10. Contact
Questions or concerns? Email us at sana@meetjini.com.